Need advice? Ask!+370 655 94094

UAB KRINONA INTERNET STORE WWW.KRINONA.LT PURCHASE AND SALE RULES

1. DEFINITIONS

1.1. Purchase and sale rules - these remote purchase and sale agreements, which determine the rights and obligations of the Buyer and the Seller, the conditions of purchase and payment for goods, delivery and return procedures, liability of the parties and others with purchase and sale of goods on www.krinona.lt store related provisions.
1.2. Online store - an electronic store on the website www.krinona.lt where the Buyer can buy goods offered by the Seller. 
1.3. Seller - UAB Krinona registered and operating in accordance with the laws of the Republic of Lithuania, registration no. 134884165, operating at A. Strazdo str. 70, LT-48460 Kaunas, Internet address www.krinona.lt.
1.4. Buyer - a person who meets the requirements provided in clause 2.2 of these Purchase and Sale Rules and has purchased goods in the Online Store.
1.5. Purchase and Sale Agreement - a purchase and sale agreement concluded between the Buyer and the Seller, consisting of an application for ordering goods, which the Buyer submits to the Seller through the Online Store, and the Purchase and Sale Rules with subsequent alterations and additions.

2. GENERAL CONDITIONS

2.1. With this Purchase and Sale Contract the Seller takes responsibility to sell and deliver the goods to the Buyer and the Buyer takes responsibility to accept the goods and pay the specified amount of money for it and reimburse the delivery costs under the conditions provided in the Purchase and Sale Rules.

2.2. Buy from e-shop can those customers who are:
    2.2.1. individuals that are over the age of 18 whose abilities are not restricted by court order;
    2.2.2. minors between the ages of fourteen and eighteen;
    2.2.3. juridical people;
    2.2.4. authorized representatives of all the people mentioned above.

2.3. In the clause of Purchase and sale rules 2.2.2. Minors have the right to buy in the Online Store only with the consent of parents, guardians or other authorized people unless they independently dispose their earnings or personal funds.
2.4. Trading activities in the Online Store are carried out from the Republic of Lithuania.

3. BUYERS RIGHTS

3.1. The Buyer has the right to purchase goods in the Online Store in accordance with the procedure established by these Purchase and Sale Rules.

3.2. The Buyer has the right to decline the Purchase and Sale Contract composed in the Online Store by notifying the Seller in writing no later than within 14 (fourteen) calendar days from the date of delivery of goods to the Buyer in accordance with the Civil Code and these Purchase and Sale Rules.

3.3. The right to withdraw from the concluded Purchase and Sale Agreement does not apply to juridical people and their authorized representatives.

4. OBLIGATIONS OF THE BUYER

4.1. The Buyer who placed an order in the Online Store must pay for the goods and accept them in accordance with the procedure established by these Purchase and Sale Rules.

4.2. The buyer takes responsibility not to pass on his login details to third parties. If the Buyer loses the login data, he must inform the Seller within 1 day at the latest. 

4.3. The Buyer must immediately update the changed data in the Buyers account information form.

4.4. By using the services of the Online Store, the Buyer takes responsibility to follow other conditions of these Purchase and Sale Rules which are clearly indicated in the Online Store and not to violate the legislations of the Republic of Lithuania.

5. RIGHTS OF THE SELLER

5.1. The seller has the right to set the minimum size of the shopping cart at his own discretion, i. y. the minimum amount at which the Buyers order will be executed. This amount is specified in the Online Store.

5.2. If the Buyer tries to damage the stability and security of the Online Store or violates the obligations specified in the clause 4 of the Purchase and Sale Rules, the Seller has the right to immediately and without notice restrict or suspend the Buyers access to the Online Store or cancel the Buyers registration.

5.3. The Seller has the right to temporarily or permanently terminate the activities of the Online Store without notifying the Buyer in advance.

5.4. The Seller has the right to cancel an order without notifying the Buyer in advance if the Buyer chose in the clauses 8.3.1. and 8.3.2 mentioned payment method and did not pay for the goods within 3 (three) working days or when the Seller like mentioned in the clause 8.6. can’t get a response from the Buyer after trying to contact within 3 (three) working days.

6. OBLIGATIONS OF THE SELLER

6.1. The Seller takes responsibility to make sure that the Buyer can use the services provided in the Online Store (register in the Online Store system, create a shopping cart in the Online Store, place an order, pay for the order, send the order).

6.2. The Seller takes responsibility to deliver the goods ordered by the Buyer to the address specified by the Buyer under the conditions specified in Clause 9 of the Purchase and Sale Rules.

6.3. The Seller who is unable to deliver ordered goods to the Buyer takes responsibility to offer the Buyer an analogous or as similar product as possible. If the Buyer refuses to accept an analogous or a similar product, the Seller takes responsibility to return the money paid by the Buyer for the goods within 3 (three) working days if the Buyer made a payment for the goods.

7. BUYERS REGISTRATION AND FORMATION OF PURCHASE - SALE AGREEMENT

7.1. The Buyer can purchase goods in the Online Store without registering in the Online Store system in accordance with the rules provided on this website.

7.2. The agreement between the Buyer and the Seller is considered concluded from the moment when the Buyer having selected the purchased item (s) and formed a shopping cart, provided the buyer's data (order information), selected payment method confirms the order by clicking the active "Order" link.

7.3. Each Purchase and Sale Agreement concluded between the Buyer and the Seller is registered and stored in the Online Store database. The buyer has the opportunity to see the purchase history by logging in to the Online Store system. 

8. PRICES OF GOODS, PAYMENT PROCEDURES AND TERMS

8.1. The goods sold in the online store are indicated together with their selling price. The prices of the goods in the Online Store and in the formed order are indicated in euros with value added tax (VAT). The price of the goods does not include the cost of delivery of the goods. Delivery costs are paid by the Buyer depending on the size of the shopping cart.

8.2. The Seller has the right to change the price of the goods indicated in the Online Store after placing the order, if it is related to the increase of the cost of the goods, technical information system errors in the Online Store or costs related to the sale of the goods to the Buyer. If the price of the goods changes, the Seller has to immediately inform the Buyer. The buyer has the right to reject such a change in the price of the goods and cancel the submitted order. The parties agree that damages resulting from the cancellation of the order will not be reimbursed.

8.3. The buyer can make payment for the goods in one of the following ways:
    8.3.1. using a bank transfer - when the prepayment is made using the electronic banking system used by the Buyer. When a buyer with an electronic banking contract, is paying for the goods in this way, it is necessary to enter in the payment destination field the data sent by the Seller together with the invoice. The Buyer transfers the money to the bank account of UAB Krinona. The responsibility for the security of money transfers and data in this case is taken by a bank because all monetary transactions take place in the bank's electronic banking system.
    8.3.2. by paying for the goods in cash in a bank that is convenient for the Customer. When the Buyer pays for the goods this way, it is necessary to enter the data sent by the Seller in the payment destination field. The Buyer transfers the money to the account of the Online Store from a bank of his choice. The responsibility for data security in this case is taken by the bank because all monetary transactions take place in the bank's electronic banking system; 
    8.3.3. paying for the goods at the time of delivery of the goods is payment when the Buyer makes a payment to the employee of the courier service who delivered the goods or at the Seller's showroom.
    8.3.4. paying for the goods in installments is a payment when the Buyer pays the initial payment and signs the leasing agreement at the time of delivery of the goods.
8.4. The Buyer may choose the method of payment for the goods provided in clause 8.3.3 only in cases when the price of the goods is less than 290 Eur.

8.5. If the Buyer chooses the payment method provided in clauses 8.3.1 and 8.3.2 of the Purchase and Sale Rules, the Buyer takes responsibility to make an prepayment for the goods. If the Buyer chooses the payment methods for the goods specified in clauses 8.3.1 and 8.3.2 of the Purchase and Sale Rules, the parcel of goods shall be formed and the term of delivery of the goods shall start to count from the day money reaches the Seller's account. If the Buyer chooses the method of payment for the goods provided in clause 8.3.3 of the Purchase and Sale Rules, the parcel of goods shall be formed and the delivery term shall be calculated from the day the Buyer's order was placed.

8.6. When the Buyer chooses the method of payment for the goods provided in clause 8.3.3 The Seller shall contact the Buyer by the telephone number provided in the order form in case of any issues regarding the information provided in the order form. In this case, the term of delivery of the goods starts from the day of contact with the Buyer. 

8.7. The Seller is not responsible for the execution of payments and money transaction time in accordance with clauses 8.3.1 and 8.3.2 of these Purchase and Sale Rules.

9. COMPOSITION OF THE LEASING AGREEMENT

9.1. The buyer can pay for the goods with the method of payment mentioned in the clause 8.3.4. only after signing a leasing agreement.
9.2. The Leasing Agreement with the Seller can by signed only by the Buyers who are:
    9.2.1. capable people from age 21 to 73; 
    9.2.2. Citizens of the Republic of Lithuania or people with a valid permanent residence permit in Lithuania;
    9.2.3. has a constant net monthly income of at least EUR 200 (two hundred).

9.3. The Buyer and the Seller can sign a leasing agreement with the amount from EUR 50 (fifty) to EUR 10,000 (ten thousand). In the signed agreement can be the Buyer's obligation to pay an advance.

9.4. The Buyer and the Seller can sign a leasing agreement with the repayment term from 6 (six) to 60 (sixty) months.

9.5. In order to sign a leasing agreement, the Buyer must submit the following documents to the Seller:
    9.5.1. an identity document (identity card, passport, new edition driving license);
    9.5.2. a valid permanent residence permit in Lithuania, if the person is not a citizen of the Republic of Lithuania;
    9.5.3. a service certificate if the person is a government official;
    9.5.4. a retiree certificate if the person is a retiree receiving a state pension of officers, soldiers or judges;
    9.5.5. the farmers farms registration certificate, if the person is a farmer.

9.6. After confirming the Buyer's order, the Seller contacts the Buyer by phone and agrees on the specific terms of the leasing agreement. The leasing agreement is submitted to the Buyer to sign at the time of delivery of the goods. Fees for delivery, verification and collection of leasing documents from the Buyer are indicated at the address (insert address).

9.7. The buyer who signed a leasing agreement, has the right to pay off earlier than it was agreed in the contract. There are no additional fees for paying off earlier than it was agreed.

10. SALES AND GIFT COUPONS OFFERED BY THE SELLER

10.1. The seller has the right to organize and execute reductions in the price of goods, formation of sets at its own discretion.

10.2. The Seller has the right to unilaterally and without prior notice change the duration, conditions or cancel sales. Any change or cancellation of the terms and conditions of the sales is valid only from the moment of their execution and does not apply to orders placed before them. Information about ongoing sales is available on the website of the Online Store.

10.3. The Seller has the right to sell gift vouchers with which the Buyer can purchase the goods sold by the Seller. Discounts do not apply to purchased gift vouchers. Gift vouchers are not exchangeable to cash. The customer can pay by gift vouchers only in physical stores of UAB Krinona.

10.4. When the Buyer pays for the purchased goods with the gift voucher and the value of goods is less than the value of the gift voucher, the price difference is not returned to the Buyer. When the Buyer pays for the purchased goods with the gift voucher and the value of goods exceeds the value of the gift voucher, he must pay the Seller the difference in prices.

10.5. Discount codes with a specific amount of money apply to no more than half of the value of the item.

10.6. Discounts do not apply to sales. The seller has the right to unilaterally determine other types of goods to which discounts do not apply.

10.7. The Buyer may use only one discount code and / or available gift vouchers per purchase.

11. DELIVERY OF GOODS

11.1. When ordering goods the Buyer must specify in the application:
    11.1.1. name, surname;
    11.1.2. a place ordered goods have to be delivered to;
    11.1.3. Phone number.

11.2. The Buyer takes responsibility to accept the goods in person. If he cannot personally accept the goods and the goods have been delivered to the address specified by the Buyer and based on other data provided by the Buyer has no right to make claims to the Seller for delivery to the wrong person or other delivery flaws.

11.3. The Seller takes responsibility to deliver the goods to the Buyer within the terms specified in the descriptions of the goods, but not later than within 30 days. These terms do not apply in cases when the Seller does not have the required goods in stock and the Buyer is informed about the shortage of the goods ordered by him. The Buyer agrees that in case of unforeseen circumstances beyond the control of the Seller, the delivery term of the goods may differ from the terms specified in the descriptions of the goods or the delivery term discussed by the Buyer and the Seller. In case of unforeseen circumstances, the Seller takes responsibility to immediately contact the Buyer and agree on the delivery time of the goods and other issues related to delivery.

11.4. In all cases, the Seller is released from responsibility for violation of the terms of delivery of goods, if the goods are not delivered to the Buyer or are not delivered on time due to the fault of the Buyer or due to force majeure circumstances.

11.5. During the delivery of the goods, the goods are handed over to the Buyer together with invoice or another document marking the handover of the parcel.

11.6. During the delivery of the parcel, the Buyer must check the condition of the parcel together with the Seller or his authorized representative. If the Buyer signs the invoice or other document indicating the handover of the parcel, it is considered that the parcel has been delivered in a proper condition. If the Buyer notices that the package is damaged (crumpled, wet or otherwise externally damaged) or the delivered goods are of incorrect configuration, quantity or assortment, the Buyer must mark it on the invoice or other document indicating the handover of the parcel and while a courier or his representative is still there write down a free-form parcel violation report. If the Buyer doesn’t write down a free-form shipment damage report in accordance to the procedure above, the Seller is released from responsibility to the Buyer for damage of the goods, if such damage was caused by packaging damage or occurred during its delivery.

11.7. Delivery of goods (transportation) service fees and delivery conditions are available at www.krinona.lt. The Seller has the right to apply special discounts for the delivery (transportation) service fee to the Buyers who meet the conditions set in the Seller's Online Store.

11.08. Goods are delivered only in the territory of the Republic of Lithuania.

12. GOODS QUALITY GUARANTEE AND EXPIRATION DATE

12.1. The characteristics of each product sold in the Online Store are indicated in the product description provided on the website www.krinona.lt.

12.2. The seller or manufacturer provides a guarantee of the quality of the product, the provider of the product, the specific term and other conditions are specified in the description of the product, in the document confirming the guarantee of the product.

12.3. If the Seller does not provide a guarantee of the quality of the goods, the guarantee of the quality of such goods established by legal acts shall apply.

12.4. The warranty service period is specified in the product descriptions. After the end of the warranty period, the goods are not accepted for warranty repair. In case of problems due to the quality of the goods, the Buyer may contact the UAB Krinona technical maintenance center: servisas@krinona.lt or by phone numbers 8 640 33213, 8 655 94090. 

12.5. In cases where the legislation sets an expiration date for specific goods, the Seller takes responsibility to sell such goods to the Buyer in a way that the Buyer has a real opportunity to use such goods before the expiration date.

12.6. Goods not taken from the warranty service are stored for 2 months. UAB Krinona warranty service has the right to issue an invoice for product diagnostics without confirmation of a factory defect.

13. RETURN AND EXCHANGE

13.1. Defects of the sold goods are eliminated, low-quality goods are replaced and returned in accordance with the Government of the Republic of Lithuania Regulation 2001. June 11 by order no. 697 “On Approval of Retail Rules” by the approved Retail Rules.

13.2. The Buyer in the cases specified in the clause 13.1 of the Purchase and Sale Rules in order to return the goods must fill in the return document in the form established by the Seller, which is sent to the Buyer by e-mail after the Buyer's request. The return document is submitted together with the returned goods. When returning the product, it is necessary to present a document confirming its purchase, a warranty card (if it has been issued).

13.3. The costs of sending / delivering the goods to return or replace due to defects the goods, to eliminate the defects or to check the goods have to be paid by the Buyer. When the goods are picked up from the Buyer by the Seller, the shipping costs are deducted from the amount of money to be returned to the Buyer. If the cost of returning the goods exceeds the amount of money to be returned to the Buyer, the Buyer has to pay the exceeding amount within 15 days according to the invoice provided by the Seller.

13.4. The following conditions must be followed when the Buyer returns the goods:
    13.4.1. the returned goods must be in the original neat packaging;
    13.4.2. the returned product must not have lost its commercial appearance (except for changes in appearance which are unavoidable in order to inspect the product);
    13.4.3. the returned goods must be in the same configuration as received by the Buyer.

13.5. In the event of a argument regarding changes in the appearance of the returned goods or damage to the goods, the Seller should approach the VNMPI and submit the goods for examination. The costs of the examination have to be covered by the guilty party.

13.6. The Buyer has the right, without giving a reason and without incurring costs other than those provided for in Article 6.22811 of the Civil Code, to withdraw from the signed contract within fourteen days, except for the exceptions provided in Article 6.22810 (2) of the Civil Code.

13.7. The Buyer's right to withdraw from the signed contract does not apply to the following contracts: service contracts under which the services are provided to the Buyer completely with the Buyer's consent that he will lose the right to withdraw from the contract when the Seller fully performs the contract; contracts for goods manufactured according to the Buyer's special instructions, which are not pre-manufactured and which are produced according to the Buyer's personal choice or instruction, or for goods that are clearly adapted to the Buyer's personal needs; contracts for perishable goods with short term of usage; contracts for packaged goods which have been unpacked after delivery and which are unsuitable for return for health or hygiene reasons; contracts for packaged video or audio recordings or packaged software that have been unpacked after delivery; contracts for the delivery of newspapers, periodicals or magazines, with the exception of contracts for the subscription of these publications; contracts for the provision of digital content, if the provision of digital content has been initiated with the prior express consent of the Buyer acknowledging that he will lose the right to withdraw from the contract as a result. 

13.8. By agreeing to these rules, the Buyer confirms that he understands that in clause 13.7. he categories of goods also include electronic books, audiovisual works, phonograms on any video or audio medium, computer programs and other similar goods, i.e. y. The Seller does not grant the Buyer the right to withdraw from the contract signed for these goods without giving a reason.

13.9. The withdrawal period expires after fourteen days: in the case of a contract of sale - from the date on which the Buyer or a person other than the carrier specified by the Buyer receives the ordered goods or: if the Buyer has ordered more than one goods that were delivered separately - from the date on which the Buyer or a person specified by the Buyer, other than the carrier, receives the last goods; if the goods are delivered in different parcels or parts - from the date on which the Buyer or the person specified by the Buyer, except for the carrier, receives the last parcel or a part.

13.10. The Buyer shall notify the Seller of the withdrawal from the remote or off-premises contract: by submitting a duly completed withdrawal form or by providing a clear statement setting out his decision to withdraw from the contract.

13.11. The Seller can offer the Buyer to cancel the remote contract or the off-premises contract by electronic means. In this case, the Seller must immediately confirm on a durable medium to the Buyer that he has received his withdrawal from the contract.

13.12. The burden of proving that the requirements of this Article for withdrawal have been met is the Buyer responsibility.

13.13. When the Buyer withdraws from the contract, the obligations of the parties to execute the remote contract or off-premises contract terminate, if the Buyer has submitted an offer to sign the contract.

13.14. The Seller must return to the Buyer all amounts paid by the Buyer, including the delivery costs paid by the Buyer, immediately and no later than within fourteen days from the date on which he received the Buyer's notice of withdrawal. When returning all amounts paid to the Buyer, the Seller must use the same method of payment as the Buyer used to pay the Seller, unless the Buyer has explicitly agreed to a different method and the Buyer does not incur any other additional costs.

13.15. In cases where the Buyer returns only one or several, but not all, of the delivered goods, the delivery costs of the goods are not reimbursed to him, if the cost of delivery does not depend on the quantity, value or other characteristics of the delivered goods. In cases where the delivery amount depends on the quantity, value or other characteristics of the delivered goods, the part of the delivery fee that increased the delivery fee compared to the amount that the Buyer would have had to pay without ordering the returned item (s) shall be refunded. 

13.16. The Seller is not obliged to reimburse the Buyer for the additional costs incurred due to the fact that the Buyer has clearly chosen an alternative to the cheapest usual delivery method offered by the Seller. 

13.17. The Seller may not refund the amounts paid by the Buyer until the goods have been returned to the Seller or until the Buyer provides proof that the goods have been sent to the Seller.

13.18. The Buyer must send or transfer the goods to the Seller or another person authorized by him immediately and no later than within fourteen days from the date of submission of the notice of withdrawal to the Seller. When the Buyer fulfills the right to withdraw from the contract, the Buyer covers the costs of returning the goods.

13.19. If the goods were delivered to the Buyer's place of residence at the time of signing the contract, if the Buyer withdraws from the contract, the Seller must pick up the goods at his own expense, if the goods can not be returned simply through post office. 

13.20. The buyer is only liable for the decrease in the value of the goods resulting from actions that are not necessary to determine the nature, characteristics and functioning of the goods. The Buyer shall not be liable for the decrease in the value of the goods if the Seller has not provided the Buyer information on the right to withdraw from the contract in accordance with Article 6.2287 (1) (7) of the Civil Code. 

13.21. Upon the Buyer's decision to withdraw from the signed contract, additional contracts shall be automatically ended at no cost to the Buyer, except for the costs specified in this Article or Article 6.228 (12) of the Civil Code. Additional contracts are contracts under which the Buyer acquires goods or services related to the signed contract, and those goods or services are provided by the Seller or another person in accordance with the agreement with the Seller. The buyer must immediately notify the other party in writing of the termination of the additional contract and provide details of the withdrawal from the remote or off-premises contract. A separate notice from the Buyer is not required in cases where an additional contract has been signed with the same Seller who has been notified of the withdrawal in accordance to Article 6.228 (10) of the Civil Code. 

13.22. When Buyer withdraws from the signed contract, if the goods have been paid for in full or in part under a consumer credit agreement, that consumer credit agreement shall be terminated without any additional obligations to the Buyer.

13.23 Refunds to the buyer who paid for the goods in cash, by bank card or bank transfer shall be made within 5 working days or sooner, refunding the amount paid to the bank account chosen by the buyer. 

14. RESPONSIBILITY

14.1. The buyer is responsible for the accuracy of the data provided in the registration form. If the Buyer does not provide accurate data in the registration form, the Seller is not responsible for the consequences.

14.2. The buyer is responsible for the actions performed using the Online Store system.

14.3. The buyer is responsible for sharing his login details to third parties. If the services provided by the Online Store are used by a third party using the Buyer's login details to connect to the Online Store, the Seller considers this person to be the Buyer.

14.4. The Seller is released from any liability in cases where the Buyer, despite the Seller's recommendations and its obligations, has not read the Purchase and Sale Rules, even though the Buyer has been given such an opportunity.

14.5. The Seller is not responsible for the links in the Online Store to the websites of other companies, institutions, organizations or individuals and the information contained therein or for the activities performed by them. The seller does not maintain or control the websites mentioned above and does not represent those companies, institutions, organizations or individuals.

14.6. In the event of damage, the guilty party compensates the other party for the direct damage.

15. PRIVACY POLICY AND PROTECTION OF PERSONAL DATA. DIRECT MARKETING

15.1. The Company collects, processes and stores personal data in accordance with these Purchase and Sale Rules, the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legislations. The Company ensures the rights of data subjects in accordance with the Law on Legal Protection of Personal Data and other legislations regulating the processing of personal data. The Seller processes the personal data provided by the Buyer for the performance of e-commerce activities (acceptance and execution of customer orders, warranty service, etc.).

15.2. The Seller processes the Buyer's personal data for the following purposes: for the purpose of e-commerce - to identify the Buyer, sell goods and services in the online store, process Buyer's orders, issue financial documents to the Buyer, deliver goods, provide warranty services, refund or exchange goods; to solve problems related to the purchase made by the Buyer, to fulfill other obligations of the Seller, for the purpose of direct marketing, for the purpose of ensuring the quality of provided services.

15.3. When the Buyer places an order to purchase the goods or registers in the Store, it is considered that he: (i) agreed to provide his personal data, agreed to the Purchase and Sale Rules and personal data protection policy, does not disagree to the Seller processing of Buyer's personal data for the purposes specified in these Rules.

15.4. The Seller receives and processes the Buyer's personal data for the purpose of e-commerce: name, surname, telephone number, address (when the Buyer indicates the address in the delivery form). This personal data is stored and processed until the order is fully fulfilled. The data is then transferred to a passive database and stored for the entire warranty period. Upon expiration of the above deadlines, personal data is destroyed by an authorized employee of the company.

15.5. The seller also processes personal data for direct marketing purposes. By choosing a specific method (e-mail, SMS message or a call to the specified mobile phone) of receiving news from the Seller on the website www.krinona.lt under the tag “News subscription”, the Buyer indicates that he agrees to receive information and promotional material about services, goods from the Seller and (or) from third parties selected by the Seller.

15.6. The Seller may use for statistical purposes data not directly related to the Buyer's person, i. y. data on purchased goods. Such statistics will be collected and processed in a way that does not allow the disclosure of the Buyer's identity or other personal data that could be used to identify the person.

15.7. The Seller receives personal data directly from the Buyer (after registering on the website's customer account, initiating the purchase and sale agreement). The buyer must provide correct personal data during registration and / or purchase. The seller does not process personal data obtained in other ways.

15.8 In processing and storing the Buyer's personal data, the Seller will ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, as well as against any other unlawful processing. However, the Buyer must also take care of the security and / or confidentiality of his data, especially their disclosure to third parties. The parents or guardians are responsible for minors behavior and/ or their data confidentiality and security. 

15.9 The Buyer confirms that he has had access to the terms of personal data processing. The buyer is informed that he has the following rights:
    15.9.1 At any time change and/ or update information provided in the registration form, as well as cancel your registration. The Buyer's account is then canceled and the registration data is deleted;
    15.9.2 The Buyer, having submitted an identity document to the Seller, in accordance with the procedure established by legal acts or by electronic means of communication that allows proper identification of a person who has confirmed his identity, has the right to access his data and check how it is being processed, i.e. to receive information from what sources and what personal data is collected, for what purpose it is processed, to whom they are provided, demand to correct it, destroy their personal data or suspend the processing of personal data when the data is handled without complying with the Law on Legal Protection of Personal Data or other laws;
    15.9.3 other provided Laws on Legal Protection of Personal Data and other normative legal acts.
    15.9.4 The Buyer declares his consent or disagreement with the processing of his personal data in written form and/ or e-mail, which was registered in the online store, indicating his name and surname.

15.10 The Buyer has the right to object to the processing of his personal data, as well as to refuse to provide his personal information. However, when personal data is necessary to identify the Buyer for the purposes of concluding, executing (online trade), not providing personal data and (or) not agreeing to their data processing for the purposes specified in the Purchase and Sale Rules, the Seller will not be able to enter into and / or execute the contract. .

15.11 The Buyer has the right to express the requirements to correct, remove personal data or suspend the processing of personal data. Changes has to be initiated in written form, e-mail or in person at the Seller's place of business.

15.12 The Seller pledge to ensure the security of the Buyer's personal data, to implement appropriate technical and organizational measures to protect personal data from unlawful destruction and / or accidental alteration, disclosure and from any other unlawful processing. All employees of the Seller and its representatives pledges to protect the personal data of the Buyer.

15.13 The Seller may provide personal data to the extent and in accordance with the procedure established in these Purchase and Sale Rules only to the data subject, parcel delivery companies, as well as other data recipients, when the Seller is obliged to provide personal data by laws, court decisions and other legal acts. 

15.14 Inquiries, claims and other information related to the processed personal data must be submitted in written form (by e-mail) to the Seller:
    UAB „Krinona“
    E-mail: info@krinona.lt

15.15 Inquiries, claims and other information must be formulated in such a way that the Seller can identify the Buyer to the necessary extent to prepare a response and have the ability to send a response to the Buyer. The Seller will investigate the inquiries, claims and requests submitted by the Buyer as soon as possible.

16. FINAL PROVISIONS

16.1. Communication between Buyer and Seller, including, but not limited to, notices, conversations, shall be in written form. Letters sent by e-mail are also treated as written notices. An e-mail is considered received when 96 hours have elapsed since it was sent.

16.2. The Seller saves the right to change, amend or supplement the Purchase Sale Rules at any time, taking into account that the requirements are established by legal acts. The Buyer who has registered in the web shop system shall be informed about any changes, corrections or additions during the login. When buying goods in the web shop, the Buyer agrees with the changed, corrected, supplemented Purchase- sale Rules. The Buyer's agreement is expressed by placing an order to the Seller. It is possible to purchase goods in the Online Store only for Buyers who agree with the valid Purchase and Sale Rules.

16.3. Disputes related to the purchase and sale of goods in the web shop are resolved through negotiations. If no agreement is reached through negotiations, disputes shall be settled in the court of the Republic of Lithuania in accordance with the law of the Republic of Lithuania.